MonoChromaticFinds

Returns & Exchanges

Handmade, personalized and made-to-order items are final sale — no returns, exchanges or cancellations. For non-personalized items, please contact us within 7 days of delivery if there's an issue.

Damaged or incorrect — contact us with your order number and photos.

Badge Reels — normal wear is excluded; issues reported after 2 weeks from delivery are not eligible.

Badge Buddies & Acrylic — durable, but can break if dropped or impacted; damage from dropping, handling or wear is not eligible.

Shipping costs — original shipping is non-refundable; the customer covers return and reship unless the issue is our error or the item arrived damaged.